plonkAI

Terms & Conditions

Last updated: July 1, 2026 · v1.0 · Please contact hello@plonkai.app with any questions.

1. Who you're contracting with

plonkAI ("plonkAI", "we", "us") is the operator of the plonkAI service. For legal notices, contact us at hello@plonkai.app and we will provide our registered business details on request. By creating an account or using plonkAI, you agree to these Terms.

2. What plonkAI does

plonkAI is an AI-powered tool that turns your prompts, links, and uploads into shareable promo packs and marketing artifacts — 15-second vertical videos, social posts, carousels, posters, and one-page websites — that you can preview, edit, export, and publish. The service is provided on an as-is basis, and we don't guarantee uninterrupted or error-free performance.

3. Your account

You must be of legal age in your jurisdiction. You're responsible for keeping your credentials confidential and for all activity under your account. You agree to provide accurate information and keep it up to date.

4. Acceptable use

You will not use plonkAI to:

  • break the law, infringe intellectual property, or violate third-party rights;
  • send spam, run fraud, or distribute malware;
  • probe, scrape, or interfere with the security or integrity of the service;
  • generate content that is hateful, sexually exploitative, deceptive (including deepfakes), or that promotes harm;
  • attempt to jailbreak, reverse engineer, or circumvent technical limits.

5. AI outputs

plonkAI uses generative AI to produce text, images, and code. You're responsible for your prompts, for verifying the accuracy of any output, and for making sure you have the rights to any content you input. Outputs may be inaccurate and aren't a substitute for professional advice (legal, medical, financial, or otherwise). We may filter, refuse, or remove outputs and suspend accounts for repeated or serious violations of these Terms.

6. Your content

You keep ownership of content you upload or generate. You grant us a limited license to host, process, display, and back up that content solely to provide the service. If a rights holder notifies us of infringement — see our Copyright & DMCA Policy — we may remove the content and, for repeat infringers, terminate the account.

Trademarks, logos, and third-party brands: You represent and warrant that you own or have permission to use every brand name, logo, trademark, image, likeness, or copyrighted work you input into plonkAI or include in outputs you publish, and you are solely responsible for any infringement claim arising from that use.

7. Our intellectual property

plonkAI, its software, branding, and documentation are owned by us. We grant you a limited, non-exclusive, non-transferable right to use the service in line with your plan. You may not resell, redistribute, or reverse engineer the service.

8. Payments, billing, taxes, and refunds

Payments are processed by Stripe, our payment processor. By making a purchase, you also agree to Stripe's Services Agreement. Prices are displayed in US dollars. Applicable taxes are calculated and collected at checkout and shown on your receipt. You are responsible for any other taxes, fees, or charges that may apply in your jurisdiction. Subscriptions renew automatically at the end of each billing period until cancelled. Refunds are handled per our Refund Policy.

9. Suspension and termination

We may suspend or terminate your access for material breach of these Terms, non-payment, suspected fraud or security risk, or repeated policy violations. You can cancel at any time from your account page.

10. Warranty disclaimer and liability

To the fullest extent permitted by law, the service is provided "as is" without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose. Our aggregate liability for any claim is limited to the fees you paid us in the 6 months before the claim. We are not liable for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Nothing here limits liability for fraud, death, or personal injury where the law does not allow it.

11. Indemnity

You agree to indemnify us against third-party claims arising from your content, your use of the service in violation of these Terms, or your violation of applicable law.

12. Changes

We may update these Terms. Material changes will be communicated by email or in-app notice.

13. Governing law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles. The exclusive venue for any dispute is the state or federal courts located in Fort Bend County, Texas.

14. Contact

Questions? Email hello@plonkai.app.