Refund Policy

Last updated: June 28, 2026

30-day money-back guarantee

We want you to love Plonk. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Email us at hello@plonkai.app with the email address you used to purchase and we'll process the refund through our payment processor, Stripe.

How long it takes

Once approved, refunds typically appear on your original payment method within 5–10 business days, depending on your bank or card issuer.

Subscriptions

You can cancel a subscription at any time from your account page or the billing portal linked there. Cancellation stops future renewals; the 30-day refund window above applies to the most recent charge.

Questions

Reach us at hello@plonkai.app and we'll help.